Questions/Answers

FAQS

More about Pesmetal

We understand that you may have questions about our products and services.

Whether you’re looking for information about our high-quality materials, our customization options or our installation process, you’ll find the answers you need right here.

Browse our FAQs and find out how Pesmetal can help you realize your steel millwork projects with expertise and professionalism.

In our company, we use different types of steel sections to meet the different needs and requirements of our customers. Here are some of the main types of steel sections we offer:

Profiles with thermal breaks: These are steel profiles with a thermal break that helps to improve the thermal insulation of products. This means better thermal insulation performance and more energy-efficient products.

Non-insulated sections: these are standard steel sections without thermal breaks. They can be used in a variety of applications where thermal insulation is not a key factor.

Fire-retardant and fire-resistant profiles: we also offer steel profiles specially designed and manufactured to withstand high temperatures and fire. These profiles are used in areas where adequate fire protection is required. These profiles are available in both thermally broken and non-insulated versions.

In addition, depending on the customer's individual needs and designs, we can customise our steel profiles in terms of dimensions, shape, thickness and other technical parameters. Our design team is ready to collaborate and advise on the selection of suitable steel profiles for specific projects.

We ensure that our steel sections are of the highest quality and comply with the relevant industry standards in order to meet our customers' expectations.
Route planning and delivery: We have our own internal logistics system, which allows us to efficiently plan delivery routes. This allows us to optimize routes, take into account customer locations, and minimize delivery times. Transportation and vehicle fleet: We have our own fleet of delivery vehicles, which allows us to fully control the transportation process. Our vehicles are regularly inspected and maintained to ensure safe and reliable deliveries. Strict quality control: Our internal logistics system also includes strict quality control for deliveries. We monitor our logistics processes to ensure that our products are carefully packaged, protected, and delivered in good condition. By having our own internal logistics system, we can efficiently manage the entire delivery process. We are independently responsible for logistics, which allows us to better control the quality and timeliness of deliveries and flexibly meet the individual needs of our customers. For your safety, as well as our own, the unloading of pallets is photographed by our drivers.
Our company does not offer installation and assembly services. We specialize in the manufacture and supply of steel joinery, but we do not directly provide installation services. We recommend that you hire local contractors or installation specialists who have experience in installing steel joinery and who can ensure that the process is carried out professionally.
Yes, we offer a warranty on our products. The products supplied by PESMETAL are covered by a 1-year contractual warranty from the date of delivery. The warranty is an integral part of the product we sell. It is important that the product is used in its original, unaltered, untransformed or unmodified form. In case of a defect or problem with the product during the warranty period, we invite you to contact our customer service (kontakt@pesmetal.com) who will provide you with more information about the claim and repair procedure.
Yes, we offer steel joinery systems that meet energy efficiency requirements. Our thermal insulation range (PSL60) has been specially designed to aesthetically decorate buildings, but also to enable energy savings.
We offer different types of burglar protection in our metal joinery products. Here are some of them:

- Multipoint locks: Our products can be equipped with locks that offer multiple security points. This significantly increases resistance to break-in attempts.

- Anti-unhinging pins: We use anti-unhinging pins to make it more difficult to break into doors or windows.

- Anti-drill plate: Our products can be equipped with anti-drill plates. This provides additional protection against attempts to open the lock by drilling.

- P6B security glass: In some cases, we use P6B security glass, which has greater impact resistance. This significantly prevents break-in attempts by glass breakage.

These anti-theft features are designed to enhance the security of our products and provide protection against break-in attempts. We always strive to use the latest technologies and solutions to ensure the highest level of security for our customers.
Yes, we offer a technical advisory service for selecting Steel joinery for specific projects. Our project team handles each order on an individual basis and is ready to provide technical assistance and advice for selecting the right metal joinery solutions for a specific project. We understand that each project has its own requirements and objectives, which is why we strive to tailor our solutions to your individual needs. Our experienced specialists are ready to provide professional assistance in choosing the profiles, design, and technical parameters of the metal joinery to ensure optimal results for your project.
The joinery manufacturing process, from order to delivery, takes an average of 5 to 6 weeks. This is a typical lead time for most standard orders. However, for larger projects that require more advanced solutions (e.g. bending), the production and delivery time can be as long as 7 to 8 weeks. It should be borne in mind, however, that the exact lead time depends on a number of factors, such as the complexity of the project, the number of products ordered, the current production load and the availability of materials. Our design and customer service team will monitor production and provide regular updates on estimated delivery times to ensure that your order is clear and delivered on time.
Pesmetal offers its services and products exclusively in steel joinery.
Yes, all our products comply with the relevant certificates and industry standards. We attach great importance to the quality and compliance of our products with applicable standards.

- Our products are CE marked - performance tested in accordance with Standard EN 14321-1

- Impact resistance Class C4 (PSL60) and C5 (PSL50) in accordance with Standard EN 13049

- Mechanical resistance level 4 (PSL60) and level 5 (PSL50) in accordance with Standard EN12207

We put every product through rigorous tests to ensure that it functions properly and that it undergoes quality control and lacquering - all in compliance with the highest standards.
Multipoint locks are an advanced door solution that offers greater security, even load distribution, ease of use and better thermal and acoustic insulation. It's an investment in user safety and comfort.
Yes, we offer doors with self-closing mechanisms in our range. Self-closing systems are available as an option for our doors, allowing the doors to close automatically when opened. This is a practical solution that offers additional security and convenience.
Yes, our range includes technical doors designed for different applications and meeting specific requirements. Here are just some of the technical doors we offer:

- Fire-retardant and fire-resistant doors: we have doors designed to protect against the spread of fire and provide a high level of fire resistance for a specific period of time.

- Bullet-proof doors: our bullet-proof doors are designed to offer protection against bullets and gunshots. They offer high resistance to kinetic energy.

- Burglar-resistant doors: We offer specially designed doors fitted with burglar-resistant features such as reinforced frames, multi-point locking systems and anti-drilling plates.

Doors that stand up to regular, intensive use: our technical doors are also designed for intensive use in various sectors such as shops, offices, schools, communities, etc. They are characterised by their durability and resistance to damage caused by frequent use.

Des portes qui résistent à un usage régulier et intensif : nos portes techniques sont également conçues pour un usage intensif dans différents secteurs tels que les magasins, les bureaux, les écoles, les collectivités, etc. Elles se caractérisent par leur durabilité et leur résistance aux dommages causés par un usage fréquent.

PESMETAL SP.Z.O.O

Ul. Fabryczna 5B
41-404 MYSŁOWICE
Pologne

Newsletter

Sign up to receive the latest news, thoughts and ideas from Pesmetal